I got a 100% on the quiz. Yay! I don't think there were any answers that surprised me.
A patron calls and is wondering if there will be someone who can help him put together a resume when he gets to the library in a few minutes (he has little to no computer skills and has never written a resume before). You would: *
A) Suggest that the Workforce center might be a good place for him to get assistance.
B) Tell him yes, there will be someone at the downstairs information desk who would be happy to assist him.
C) Suggest the Book-a-Librarian feature we offer and help him fill out the form if he's interested.
D) Recommend that he use Optimal Resume which can be accessed through our website, and suggest books on resume writing.
E) Tell him about the computer classes we offer.
*Feel free to combine more than one answer to be of the most help to the patron.
I will never divulge the answer--never (but seriously, if you think it's B, I sincerely hope that you're never scheduled in the call center when I'm at the PC desk).
Tuesday, August 30, 2011
Tuesday, August 9, 2011
Extra Credit #2: The Key to Enslaving the Human Race
A Google a Day = tons of fun. I would have to agree with Cinephile Femme about the Paul Revere question, though. It was kind of ridiculous--seriously, seriously ridiculous. The first question I encountered, however, was the one about the painting done by the inventor--first off, I knew (or was reasonably sure) that "What hath God wrought!" was the first message sent on the telegraph, so I searched Samuel Morse and read about him and his paintings--i.e., I only had to do one search to find the correct answer and was very proud of myself. Also, I knew that name of the colony from which the residents mysteriously disappeared was Roanoke--so I got to skip a step on that one as well. Yay! Since I'm not in school any more, I need these small affirmations. I tried several other of these Google "puzzles" (while I was working at the Orchard Mesa branch) and had great success with the exception of the cursed Paul Revere query.
In addition to being great fun
, A Google a Day was very informative. For instance, I learned that "Popcorn smell has an unusually attractive quality for human beings" (I got this quote from where else but wikipedia, where it seems most of the solutions can ultimately be found--except the Paul Revere one, of course). I've never thought that much about popcorn's smell before, but wikipedia is right--our (the human race as a whole) affinity for the aroma of popcorn is kind of extreme. Think about it, we go where that smell is, we follow it--even if it were to lead us over a cliff, we would still follow it. If our senses tell us that our beloved popcorn has been burnt by some negligent microwave operator, we become incredibly offended and insulted and that person is never allowed the sacred job of tending to the popcorn again. It has a hold over us. If life forms from another planet wanted to enslave the human race, the key would be in the scent of popcorn--it has power. They would seriously just need giant microwaves with giant packages of microwave popcorn and giant theatre popcorn-makers and giant stove-tops with giant aluminum pans of Jiffy Pop and that would be the end of what is commonly known as the human race.
I would like my extra entry to go towards the down town gift card, please. Maybe I could buy popcorn with it.
In addition to being great fun
, A Google a Day was very informative. For instance, I learned that "Popcorn smell has an unusually attractive quality for human beings" (I got this quote from where else but wikipedia, where it seems most of the solutions can ultimately be found--except the Paul Revere one, of course). I've never thought that much about popcorn's smell before, but wikipedia is right--our (the human race as a whole) affinity for the aroma of popcorn is kind of extreme. Think about it, we go where that smell is, we follow it--even if it were to lead us over a cliff, we would still follow it. If our senses tell us that our beloved popcorn has been burnt by some negligent microwave operator, we become incredibly offended and insulted and that person is never allowed the sacred job of tending to the popcorn again. It has a hold over us. If life forms from another planet wanted to enslave the human race, the key would be in the scent of popcorn--it has power. They would seriously just need giant microwaves with giant packages of microwave popcorn and giant theatre popcorn-makers and giant stove-tops with giant aluminum pans of Jiffy Pop and that would be the end of what is commonly known as the human race.
I would like my extra entry to go towards the down town gift card, please. Maybe I could buy popcorn with it.
Thursday, August 4, 2011
Task #5: Paint Leprosy
Chilton library on-line is way awesome--if you're into that sort of thing. It has incredible ease of use. I was able to easily find a record of my Accord's recalled ignition switch (9/24/2002)--and verify that it was indeed the only recall on my vehicle! It didn't say anything about the temperature knobs breaking and falling off all the time, though--hmm. I don't think it's just me because I'm not that abusive towards my vehicle. It also didn't say anything about the faulty paint. Every other Accord like mine has the same paint-leprosy problem, so I know it's not me. I understand that it's a problem with the top coat. Kind of lame, but then again, if that's the only manufacturing fault with my vehicle, then I'm in pretty good shape. And, in a way, it's kind of liberating not having a perfect coat of paint--if I did, then I would feel obligated to regularly spend eight dollars on a car wash. This way I don't feel guilty when I don't wash my car! Plus, it rained really hard last night, so you know it's clean, right?
After looking up my car, I looked up my husband's truck. It has had no recalls of any kind. That's nice.
As for the Repair stuff, it's beyond me (for obvious reasons--I majored in English, I work in a library--need I go on?), but it's definitely useful for patrons coming in who know what they're doing. It's very detailed--for instance, it lists what questions you need to ask a customer when you're trying to diagnose a particular problem--and what tools you'll need, too. Then there are the diagrams--like I said, they are meaningless to me, but for those who know what they're doing, that's usually exactly what they need--and they can be found under Repair.
I've pointed patrons towards this resource many a time over the phone or when the hard copy for a particular vehicle was not available--there is no doubt that it is a valuable resource, and it's great that we are able to offer it to our patrons.
After looking up my car, I looked up my husband's truck. It has had no recalls of any kind. That's nice.
As for the Repair stuff, it's beyond me (for obvious reasons--I majored in English, I work in a library--need I go on?), but it's definitely useful for patrons coming in who know what they're doing. It's very detailed--for instance, it lists what questions you need to ask a customer when you're trying to diagnose a particular problem--and what tools you'll need, too. Then there are the diagrams--like I said, they are meaningless to me, but for those who know what they're doing, that's usually exactly what they need--and they can be found under Repair.
I've pointed patrons towards this resource many a time over the phone or when the hard copy for a particular vehicle was not available--there is no doubt that it is a valuable resource, and it's great that we are able to offer it to our patrons.
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